Be cautious when using UPS for deliveries.
They’re now handing some packages off to Roadie. Roadie is UPS’s version of gig drivers, with no option to tip. They just left my PetSmart order at an unfamiliar house. When I called Roadie, they told me to have PetSmart reship it, since it was delivered over 30 minutes ago. PetSmart was helpful, but during the time I spent on the phone sorting this out, I could’ve driven there, bought the cat food, and come back.
Before you ask, I ordered online mainly because I didn’t want to make a special trip to take advantage of a sale. I chose shipping instead of delivery because of issues with gig drivers damaging or losing packages. Plus, UPS trucks pass by often, so it should be less wasteful.